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Five Saia Solutions that Address Shippers’ Needs

Five Saia Solutions that address Shippers Needs

Five Saia Solutions that Address Shippers’ Needs Quality. Consistency. Trust. These are just a few of the attributes shippers look for in a carrier. Through proactively reviewing processes and focusing on opportunities for improvement, carriers can deliver the consistent, quality experience their customers expect. From loading tools to beneficial technology, here are five solutions Read more +

The How’s and Why’s of Customer Service at Saia

The Hows and Whys of Customer Service

As freight travels from “point A to point B”, communication between a shipper and the carrier is critical, and customer service plays a key role. Mike Parker, vice president of marketing and customer service, shares his insight into customer service at Saia and plans for the department’s future. Q: How is Saia’s customer service Read more +

 

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